Our Privacy Commitment to You

Privacy Policy 918kissapk
Malaysian User Data Security

Your privacy is our priority. This document clearly explains how 918kissapk collects, uses, stores, and protects your personal information as a member of our platform. Please read it carefully before using our services.

Updated: 1 January 2026  |  Malay Version

918kissapk's Six Privacy Commitments

Our promise to every member on how we manage and protect your personal data.

256-bit SSL Encryption at All Times

All data you send and receive through the 918kissapk platform is protected by 256-bit SSL encryption — the same security standard used by leading Malaysian banking institutions including Maybank and CIMB.

Your Data Is Never Sold to Third Parties

918kissapk has never sold, rented, or traded your personal information to any third party for marketing or commercial purposes — and we never will. Your data belongs to you.

Full Control in Your Hands

You have the right to access, correct, download, or request deletion of your personal data at any time. We provide a straightforward process for you to manage your own information.

Secure & Structured Data Storage

Your personal data is stored on secure servers with restricted access. Only staff who require access to carry out their duties are permitted to view your sensitive information.

Immediate Notification in the Event of a Breach

In the event of any security incident involving your data, 918kissapk is committed to notifying you in a timely manner via email or in-platform notification.

Compliant with Malaysia's Personal Data Protection Act

The 918kissapk Privacy Policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection requirements.

This Privacy Policy describes the privacy practices of 918kissapk ("We", "Platform") regarding the collection, use, and disclosure of information obtained when you ("User", "Member") use our website, mobile application, and services. By using the 918kissapk platform, you agree to the terms of this Privacy Policy.

1Introduction & Scope of This Policy

918kissapk takes our responsibility to every member's privacy seriously. We understand that when you register and use our platform to enjoy Sports Betting, slots, lottery, or Live Casino, you are entrusting us with valuable personal information — and that trust is not something we take lightly.

This Privacy Policy applies to all users of the 918kissapk platform, including visitors browsing our website without a registered account, prospective members in the process of registering, active registered members using our services, and former members who have closed their accounts but whose data remains within the stipulated retention period.

This policy is designed to meet the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA). If you disagree with any part of this policy, you are welcome to contact us to discuss it or choose not to use our platform.

2Types of Personal Data We Collect

918kissapk collects several categories of personal data depending on how you interact with our platform. Here is a full breakdown of the data we collect:

Data Category Specific Details Collection Method
Identity Full name, username, date of birth, gender Registration form
Relationship Phone number, email address Registration forms & profile updates
Financial Payment methods (TNG, GrabPay, DuitNow, FPX), deposit & withdrawal records in RM Payment transactions
Technical IP address, device type, operating system, web browser, application version Automated system logs
Behaviour Betting records, games played, session duration, login frequency Platform activity
Communications Customer support chat logs, emails sent to us Support interactions

918kissapk never request your bank account password, full credit/debit card number, or PIN through any communication channel. If anyone claiming to be a 918kissapk representative asks for such information, please disregard it and report the incident to us immediately.

3How Your Personal Data Is Used

918kissapk uses collected personal data solely for the following legitimate purposes. We do not use your data for any purpose outside the stated scope without first obtaining your consent:

  • Account Management — Creating and managing your account, processing registrations, identity verification, and profile information updates.
  • Transaction Processing — Processes deposits, withdrawals, and payments in Malaysian Ringgit (MYR) via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u, and CIMB Clicks.
  • Security & Fraud Prevention — Identifying and investigating suspicious activity, preventing money laundering, and maintaining platform integrity.
  • Customer Support — To assist you when you reach out to our team via live chat, WhatsApp, or email.
  • Service Communications — To send you important notifications regarding your account, changes to our terms, or security information you need to be aware of.
  • Platform Improvement — To analyse aggregated usage data (without identifying individuals) in order to improve the user experience and platform performance.
  • Legal Compliance — Complying with applicable legal and regulatory obligations, including reporting requirements to competent authorities where necessary.
  • Responsible Gaming — To monitor usage patterns for early signs of problem gambling and take appropriate preventive action in your best interest.

If you have consented to receive marketing communications, we may use your data to inform you about relevant promotions, bonuses, and special offers. You may withdraw this consent at any time through your account settings or by contacting our support team.

4Data Sharing & Disclosure to Third Parties

918kissapk does not sell, rent, or trade your personal data to third parties for their own marketing purposes. However, under certain limited circumstances, we may need to share your data with the following parties:

  • Payment Service Providers — Companies such as Touch 'n Go, Grab, Boost, Shopee, and banks supporting DuitNow and FPX are required to receive the necessary transaction information to process your payments. These providers are bound by their own privacy and security policies.
  • Game Software Providers — Slots, live casino, and Virtual Sports providers may receive session data required to run the games. This data does not contain sensitive personally identifiable information.
  • Competent Legal Authorities — 918kissapk will comply with lawful requests from law enforcement agencies, courts, or regulatory bodies with legal jurisdiction to request such information.
  • Audit & Security Services — Independent auditors who verify our RNG fairness may require access to certain technical data. Strict confidentiality agreements are signed before any access is granted.

In all instances of data sharing, 918kissapk ensures that receiving parties are subject to data protection obligations equivalent to or stricter than our own standards. We do not permit third parties to use your data for any purpose beyond what is specific and legitimate.

5Data Security Measures

918kissapk continually invests in security infrastructure to ensure your personal data remains protected at all times. The technical and organisational security measures we practise include:

  • 256-bit TLS/SSL encryption for all communications between your device and our servers.
  • Sensitive data within the database is encrypted using industry-standard encryption algorithms.
  • Role-based access control (RBAC) — staff can only access data necessary for their specific role.
  • Round-the-clock security monitoring by both internal information security teams and external parties.
  • Regular penetration testing conducted by certified independent security specialists.
  • Two-factor authentication (2FA) for all internal administrative access, not just for members.
  • An incident response plan that is regularly tested and updated to ensure a swift response in the event of a data breach.

While we take all reasonable precautions, no security system can be guaranteed to be 100% secure. You also play an important role by using a strong password, not sharing your login credentials, and notifying us promptly if you suspect any suspicious activity on your account.

6Data Retention Period

918kissapk retains your personal data only for as long as necessary for the purposes set out in this policy or as required by applicable law. The following are our general data retention guidelines:

Data TypesRetention PeriodJustification
Active account dataFor the duration of active account + 5 yearsOperational & Legal Requirements
Financial transaction records (RM)7 yearsPDPA & Companies Act Compliance
Support communication logs3 yearsDispute reference & resolution
Technical log data12 monthsSystem security & audit
Data after account closureMinimum 5 yearsLegal obligations

Once the retention period has expired, your personal data will be securely deleted or anonymised so that it can no longer be linked to your identity.

7Your Rights Regarding Personal Data

As a 918kissapk member and data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights in relation to your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you. We will provide this information in a readable format within 14 business days of receiving your request.

Right to Rectification

If you find that your personal data is inaccurate or incomplete, you have the right to request a correction. You can update basic information such as your phone number and email address directly through your profile settings within the 918kissapk platform.

Right to Erasure ("Right to be Forgotten")

You may request the deletion of your personal data. However, this right is not absolute — we may need to retain certain data to fulfil legal obligations, resolve disputes, or prevent fraud. We will inform you of which data cannot be deleted and the reasons why.

Right to Withdraw Consent

For data processing based on your consent (for example, marketing communications), you may withdraw that consent at any time. Withdrawal will not affect the validity of any processing carried out prior to the withdrawal.

Data Portability Rights

You have the right to receive your personal data in a structured, commonly used, and machine-readable format (e.g. JSON or CSV), and to transfer it to another data controller if needed.

To exercise any of the rights above, please contact us by email at privacy@918kissapk.bet or through our customer support. We will process your request within 14 business days.

8Cookies, Tracking & Similar Technologies

918kissapk uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. The types of cookies we use are:

Technical Cookies (Required) Performance & Analytics Cookies User Preference Cookies Security Cookies Site Statistics Cookies
  • Technical Cookies — Required for core platform functions such as login authentication, session security, and language preference memory. These cookies cannot be disabled without affecting platform functionality.
  • Analytics Cookies — Helps us understand how users interact with the platform — which pages are visited most, how long sessions last, and where users run into difficulties. This data is collected in aggregate and does not identify individuals.
  • Preference Cookies — Saves your personal settings such as preferred language, odds display format, and other interface preferences so you do not have to reconfigure them each time you log in.

You can manage your cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the 918kissapk platform. For more information on managing cookies, please refer to your web browser's documentation.

9Cross-Border Data Transfers

In the course of our operations, your personal data may be processed or stored on servers located outside Malaysia. This occurs primarily when we use cloud services or technology providers with international infrastructure.

In all cases of cross-border data transfers, 918kissapk ensures that:

  • Your data is only transferred to countries with data protection standards adequate or equivalent to Malaysia's PDPA.
  • Appropriate data transfer agreements (such as Data Processing Agreements) are signed with all recipients of data outside Malaysia.
  • The same technical security measures apply even when data is stored outside Malaysia.

Although data may be processed outside Malaysia, the same rigorous protection standards apply. You retain full rights over your data regardless of where it is physically stored.

10Children-Related Policy

The 918kissapk platform is strictly for adults aged 18 and above. We do not intentionally collect, store, or process personal data of individuals under the age of 18.

If we discover that a child's personal data has been collected inadvertently, we will take immediate steps to delete that data and close the associated account. If you believe your child or someone underage has registered on our platform, please contact us immediately at privacy@918kissapk.bet.

11Amendments to This Privacy Policy

918kissapk reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other legitimate reasons. When we make material changes:

  • We will update the "Last Updated" date at the top of this page.
  • For amendments that materially affect your privacy rights, a notice will be sent to you via email or in-platform notification at least 14 days before the changes take effect.
  • In some cases, we may seek your renewed consent for specific amendments.

Your continued use of the 918kissapk platform after any amendments take effect will be considered acceptance of the updated policy. We encourage you to review this page periodically.

12Contacting Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact us:

Privacy Email
privacy@918kissapk.bet
Response within 3 business days
Live Chat Support
Available 24/7
Response within < 2 minutes

Frequently Asked Questions About Data Privacy

Absolutely not. 918kissapk does not sell, rent, or share your personal data with third-party marketing companies for their own marketing purposes. We send marketing communications only from 918kissapk itself, and only to members who have given their consent to receive them. You may opt out of our marketing emails at any time via the "unsubscribe" link in any email or through your account settings.

When you close your 918kissapk account, we will initiate a closure process that includes the deletion or anonymisation of your personal data within a reasonable timeframe. However, financial and transaction records in RM must be retained for a minimum of 7 years in accordance with the Malaysian Companies Act and relevant financial regulations. Data retained for these legal purposes will be kept separately and will not be used for any other purpose.

918kissapk provides an account activity log that you can review through your profile security settings. This log displays all recent logins, including date, time, device type, and geographic location (based on IP address). If you notice any login activity you don't recognise, change your password immediately and contact our customer support team. We also recommend enabling Two-Factor Authentication (2FA) for an added layer of protection.
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Your Data Is Safe with 918kissapk

We take your privacy seriously because your trust is the foundation of our relationship. Register with 918kissapk and enjoy Sports Betting, slots, and casino in an environment that is safe, transparent, and responsible.

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